It used to be said that the customer is always right. These days I'm convinced it's being said that the customer is a chump. A bit of respect, please?
I used to try to be a bit considerate about them, having worked in customer service myself, but eventually I came to the conclusion that people who can't or won't do their job and make no effort to be helpful deserve what they get, and if they annoy me I give them Hell. And nothing annoys me more than dun dun dunnnn...
